Run your hotel from one place.
Start with what you need.
Eptera brings reservations, front desk, sales channels and daily operations together in one cloud platform. Choose the modules your property needs today and add more as you grow.
- No on-site PMS server
- Only the modules you need
- Planned move from your current system
Which hotel are you?
Small independent hotel or a group of resorts, you use the same platform. What changes is where you start.
Independent & small hotels
Replace a complicated or outdated system with one that your front desk can learn quickly. Start with front office and channels, and add more only when you need it.
See how it worksResorts, all-inclusive and large hotelsResorts & large hotels
Bring front office, restaurants and bars, spa and operations teams onto one platform, so every department works from the same information.
See how it worksHotel groups and management companiesHotel groups
See every property from one place, with permissions and reporting that follow your organisation, and roll out property by property.
See how it worksLess manual work.
More control.
Small problems add up: double entries, outdated room status, reports you can only see at the office. This is where Eptera helps first.
Update rates and availability once
Changes made in Eptera are synchronised with your connected sales channels, reducing manual updates and the risk of overbooking.
Learn moreFront desk and housekeeping in step
Room status, cleaning and requests are shared between teams, so rooms are ready when guests arrive.
Learn moreFollow your hotel from anywhere
Authorised users can check occupancy, reservations and revenue reports outside the hotel, from any connected device.
Learn moreFewer disconnected systems
PMS, point of sale, guest relations and back office modules share the same data instead of being re-keyed between tools.
Learn moreChoose your modules.
Add more as you grow.
You don’t need the whole platform. Most hotels start with the PMS and channels, then connect other areas of the hotel over time.
See what your team will use.
Screens from the Eptera platform.
Every reservation in one view.
Reservations, room assignments, arrivals and departures on a visual room plan that the front desk can read at a glance.
Take a closer lookConnected to the tools
you already use.
Booking channels, payment providers, accounting and other hotel systems. Browse the catalog by category, and we check compatibility with your providers before you switch.
A planned move,
not a leap.
The goal is a safe transition that affects your daily operations as little as possible.
- 01
Review & plan
We look at your property, current system and integrations, and agree an implementation plan and target go-live date.
- 02
Data migration
Current and future reservations and guest data are transferred where your source system allows, and verified before go-live.
- 03
Training by role
Reception, reservations, housekeeping and managers learn what they need for their own work.
- 04
Go live & support
Critical steps are coordinated with your team, and support continues after go-live under your service agreement.
What hotels ask us first.
Choosing a new hotel system is a big decision. Here are straight answers to the questions we hear most often.
What is Eptera, and how can it help my hotel?
Eptera is a cloud-based hotel management platform that helps hotels digitalize their reservations, front office, guest relations, operations, reporting and revenue management processes. It simplifies daily operations while giving managers more visibility and control over their business.
Is Eptera suitable for my property?
Eptera offers solutions for the needs of many kinds of accommodation businesses, from boutique hotels and independent city hotels to resorts and large hotel groups. The modules and configuration are determined by the size of the property, its operating model and its needs.
Can I switch to Eptera from my existing PMS?
Yes. Moving from your current PMS to Eptera follows a planned process that covers data preparation, system configuration, integration testing and user training. The goal is a safe transition that affects your hotel’s daily operations as little as possible.
Can my existing reservations and guest data be transferred?
Your current and future reservations and your guest information can be transferred to Eptera, depending on the data export options of your source system. The scope of data that can be transferred is determined during an initial review and verified before you go live.
Can I keep my existing Channel Manager?
It may be possible to keep working with your current channel manager through supported integrations. The Eptera team evaluates your provider’s compatibility and the technical steps required for the transition in advance.
How much does Eptera cost?
Eptera’s pricing depends on the size of your property, the products you choose, and your user and integration needs. Request a quote from the Eptera team to find the right solution and total cost for your business.
Build your quoteIs my hotel and guest data secure?
Protecting guest data and controlling user access are fundamental requirements of any hotel management system. In Eptera, data access and authorization can be managed according to your organization’s user structure. Detailed security, backup and data protection terms are set out in the relevant technical and contractual documents.
Can I request a demo before purchasing?
Yes. Request a product presentation from the Eptera team to see how reservations, front office, reporting and other modules can meet your business’s needs.
Work with hotels in your market?
Explore the Eptera partner program for resellers, distributors and technology partners.
Already an Eptera customer?
Find guides in the Help Center or contact support.